>Greetings
We guarantee accurate and safe operation along with providing absolute services to be trusted by our customers. We think in our customers' position and are always grateful to you. You will experience the best services with us.
In addition to chartered bus service, we could arrange your accommodation and meal services for a perfect travel plan. So, fell free to contact us.
With a motto of "safety", "comfort", and "reliability", we are totally focused on safe driving on pursuing customer satisfaction. Please enjoy your important time with our chartered bus service.
>Privacy Policy
Makoto Co., Ltd. (hereinafter referred to as "we") may ask our customers to disclose their personal information such as name, address, phone number, e-mail address, and others to complete the procedures with the company. We handle the personal information in accordance with the privacy policy observed by the Personal Information Protection Law.
+Purpose of the Use of Personal Information
We will use personal information for the following purposes.
- In operation of the chartered bus, and in completing the procedures under related services.
- In hearing customers' opinion and usage history for our service improvement.
- In responding the demands and inquiries from our customers.
+Management of Personal Information
We have a system to handle and manage the personal information appropriately.
(Offering the Personal Information to a Third-Party)
Occasionally, we may have to consign personal information outside. In such cases, to make sure there is no leakage of personal information, we make necessary arrangements by outsourcing contracts. We do not transfer the personal information to the third party, except the subcontractors, without agreement of our customers. However, when disclosure is demanded by laws and ordinances, or when disclosure is demanded from the public institutions, such as a court or the police, we may disclose it even if we do not have the agreement from our customers.
+Disclosure, Correction, and Deletion of the Personal Information
Please contact us if you hope for disclosure, correction, suspension, or deletion of the personal information we are in charge of. We correspond to customers' name, address, contact, and the usage history. When a customer demands disclosure, we disclose the information without any delay except when it remarkably interferes to the accomplishment of our business, or when it might cause damage to individual life, body, or property. A request for correction, suspension, or deletion will be carried out immediately after investigation and found no reason to keep them. To prevent the leakage of personal information, the request of disclosure, correction, suspension, or deletion is limited to the customer in person.
+Flows
The following is the procedure from an application to reservation. Feel free to contact us for consultation of the budget about our chartered bus and other services.
